Question 1

What Information Should I Bring?

Accepted Answer

If you have had a significant health event like an accident, surgery or any severe health condition or complication, you can bring any medical reports, bloodwork, x-rays or MRIs to your first appointment. We will take the time to include this health information in your assessment.   If you are a current patient and have had a signficant health change, please let us know and bring any medical paperwork about it that you may have.   Even better! Get us those reports to us ahead of your appointment. You can email or use "Secure Docs" to get them to us in advance - info@bramptonwellness.ca

Question 2

Why Do I Need To Fill In A New Patient Form?

Accepted Answer

We take your health seriously and follow all the professional standards of patient care as recommended by our governing colleges.    Our practitioners are required to perform a detailed health history at your first appointment. This includes reviewing the New Patient Form that you have completed, asking additional questions for clarification and performing the required physical assessment. This diligence with your health history ensures that you are given the appropriate treatment.   At following treatments your practitioner will quickly review to see if there have been any significant changes to your health since the last treatment.

Question 3

Do I Need An Appointment?

Accepted Answer

YES.  All services require scheduled appointments.   Please call us to book these appointments (booking not available online):   Chiropractic Initial Laser Therapy  In-Person Naturopathic Acupuncture B12 Injections   Online booking is available for these appointments:   Chiropractic Follow-Up  Massage Therapy Initial  Massage Therapy Follow-Up Orthotic Initial  Orthoitc Follow-Up Naturopathic Initial (Remote) Naturopathic Follow-Up (Remote)

Question 4

Am I Covered By Insurance?

Accepted Answer

All the services that we provide can be covered by Health Benefits Plans. Your plan is specfic to your company, so you should check with your employer or insurance provider so you understand the details of your coverage. We cannot speak to your insurance company for you.   Questions to Ask: Is my coverage based on the calendar year or a 12 month cycle? How much annual coverage do I have per treatment type? What is the coverage limit per treatment? Do I need a Medical Doctor referral? How to I get the referral to my insurance company? Does my plan allow Direct Billing? Does my plan allow Assignment of Benefits to the clinic or will I have to pay the clinic?

Question 5

Are You Registered Practitioners?

Accepted Answer

YES. All our practitioners are licensed and registered to treat patients in Ontario.   We are members in good standing with these associations:   College of Chiropractors of Ontario Canadian Chiropractic Association Ontario Chiropractic Association Canadian Chiropractic Memorial College College of Massage Therapists of Ontario Registered Massage Therapists Association of Ontario Ontario Association of Naturopathic Doctors College of Naturopaths of Ontario Canadian Association of Naturopathic Doctors

Question 6

Do You DIRECT BILL To Insurance?

Accepted Answer

YES! We DIRECT BILL to most insurance companies.   Not sure of the details of your insurance plan?  We do not have access to this information, so we recommend that you call your insurance company before your first appointment with us.   We will submit on your behalf while you are having your treatment. If for some reason, you are not covered for the full amount or the submission does not go through, you will be responsible for any unpaid portion.   Your insurance company requires you to complete a Direct Billing Form before your appointment. Each patient covered by your plan must complete their own Direct Billing form. Our forms are digital and will be emailed within your confirmation email. All our forms will return to us automatically once completed.   Special note for SunLife plan members. The plan member must complete the specific SunLife Direct Billing Form for each person covered under your plan.   We Direct Bill to these insurance companies:   BPA Canada Life (Great-West Life & London Life)
Canadian Construction Workers Union (C.C.W.U.)
Chamber of Commerce
CINUP
ClaimSecure
Cowan D.A. Townley
Desjardins – (Some plans only allow us to submit. No assignment of benefits.)
First Canadian GMS Carriers 49 GMS Carriers 50
GroupHEALTH
GroupSource
Industrial Alliance
Johnson Inc
Johnson Group La Capitale
LiUNA Local 183 - (Submit only)
LiUNA Local 506 - (Submit only)
Manion
Manulife Financial
Maximum Benefit People Corporation RWAM
SunLife Financial TelusAjudiCare - (Submit only) Union Benefits UV Insurance

Question 7

Hands-On - Traditional Manual Adjustments

Accepted Answer

A healthy, well functioning spine can benefit your entire body!   Spinal manipulation or adjusting the spine, is a time proven approach to healing back pain, neck pain and other painful conditions throughout the body. Adjustments gently restore normal motion to what feel like “stuck” joints.  Freeing those joints reduces strain on the muscles that are trying to move them. Also, since the spine is so close to your spinal nerves, adjustments stimulate the nervous system and offer a reduction in pain.

Question 8

Technology Treatment - Spinal Decompression Therapy

Accepted Answer

You don’t have to suffer.   Spinal Decompression Therapy is the perfect option for disc herniation, disc bulges, disc degeneration, spinal stenosis, sciatica and for patients who cannot tolerate traditional Chiropractic care. We offer our patients treatment on the Hill Air Flex Spinal Decompression Table.   Read in-depth details on our Spinal Decompression Therapy page.

Question 9

Senior Chiropractic Care

Accepted Answer

We work with Seniors.   We have years of experience treating seniors with extra gentle chiropractic treatment. Seniors who are able to continue to do the things that they enjoy tend to have better quality of life. Dr. Douglas Vlaskamp has been the on-site Chiropractor at Holland Christian Homes for over 15 years.

Question 10

Technology Treatment - Custom Orthotics

Accepted Answer

Your feet are your foundation.   Computerized Gait Scan Analysis is a computerized system for analyzing pressure patterns and weight distribution of the feet. This is an accurate and less subjective system which, when combined with in depth testing of the feet and ankles, pinpoints which patients would benefit from custom orthotics.    Read in-depth details on our Orthotic page.

Question 11

Technology Treatment - Impulse IQ Adjusting

Accepted Answer

Comfortable, computerized, and safe adjusting.   Just as lasers have replaced scalpels in some surgeries, advanced technology has become available to Chiropractors to assist in delivering Chiropractic adjustments. The Impulse IQ adjusting instrument is controlled by a micro-computer housed within the device. This produces a controlled force that Chiropractors can use to treat different parts of the body.   The computer-assist inside the Impulse IQ gives the Chiropractor feedback about how the problem area is responding in real-time, for a custom tailored treatment. As the adjustment is delivered by the Impulse instrument, the precise amount of spinal motion and its speed are determined by the micro-computer in the device. As the spine rebounds from each thrust, information is fed into the computer. The technology in the device then sets the speed of further thrusts to match how your spine is moving. When the adjustment is accomplished, the machine shuts off.   Chiropractic adjustments with the Impulse adjusting instrument feel like a light tapping sensation on the area that is being treated. In most cases the treatment is painless and after the adjustment many patients feel improved mobility and relief from pain.

Question 12

Pregnancy and Post-Partum Treatments

Accepted Answer

Have a comfortable pregnancy!   Pregnant and post-partum women benefit from chiropractic care. We have years of experience treating women through the challenges of pregnancy and receive referrals from midwives in Peel.

Question 13

Home Care - Rehabilitative Exercises

Accepted Answer

Rehabilitative exercises done at home support your in-clinic care.   Rehabilitative exercises assist your recovery process after an injury or repetitive strain. Simple exercises targeted to help improve your condition will be prescribed. Targeted exercises support the specific weaknesses causing your pain. Once you are on the road to recovery, regular general exercise will help you maintain good health.

Question 14

Hands-On - Soft Tissue Therapies

Accepted Answer

The spine does not exist on its own!     Without muscles, we would not be able to move or even stand up. Chiropractic treatment of muscles is crucial to recovering from many strains and injuries. Techniques such as pressure point therapy, myofascial release and stretching may be used to treat you. Each person and condition is unique, so your treatment will depend on your personal health needs.

Question 15

Technology Treatment - Laser Therapy

Accepted Answer

Speed healing with light energy.   We use the Bioflex Low Intensity Laser Therapy System. This laser has two effective uses, it speeds healing of acute injury and stimulates healing of lingering chronic conditions. Using the healing power of light energy to stimulate the body's cells, this technology is very effective and is used by professional sports teams. Now it is available to you too!    Read in-depth details on our Laser Therapy page.

Question 16

Do I need a Medical Doctor’s Prescription? Do I need X-Rays or MRIs?

Accepted Answer

No, you do not need any kind of prescription or diagnostic imaging findings to seek this treatment and to obtain relief. If you have taken X-Rays or MRIs in the past, that information is valuable for our Doctors to assess the severity of your disease, however it is not required.

Question 17

Are we slightly shorter at the end of the day than the beginning?

Accepted Answer

The simple answer is yes. Depending on your age and relative disc health, the 23 vertebral discs in our spine get compressed all day long until eventually each one is a fraction smaller than when you woke up.   This happens because our discs act like a sponge and eventually gravity and muscular tension cause the sponges to release their water, therefore making them shrink ever so slightly.

Question 18

Do you use that DRX-9000 machine?

Accepted Answer

No, we do not use this machine for our treatment and it is no longer recognized by Health Canada. Our machine is a special Chiropractic table that allows for Flexion and Distraction of the spine at specific areas, successfully attaining the decompressive forces required for treatment.

Question 19

Who Should NOT Get Spinal Decompression?

Accepted Answer

Patients with Severe Osteoporosis, Spine Fractures, Severe Peripheral Neuropathy, pathologic aortic aneurysms, spinal infections, spinal metastatic cancers, or very recent lumbar fusions/metal implants should not receive this treatment.

Question 20

Is this treatment permanent?

Accepted Answer

Our goal is to bring you long lasting relief as permanent as possible. Sticking to the treatment plan and adhering to our home-care instructions allows us to do this effectively so that you do not have to return.   In more severe cases, we may suggest periodic follow-up treatments to maintain the mobility and health of the spine. Ultimately this is a team effort that requires equal determination on both patient and doctor sides.

Question 21

How can a Chiropractor help me with these problems?

Accepted Answer

One treatment ranges from 10 to 15 minutes. The benefit of this treatment comes from small doses over an extended period of time, because we are trying to promote the body’s natural ability to heal.   Depending on the severity of the condition, treatments can be around 1 to 3 visits per week, spanning over 3 to 12 weeks, however most patients start seeing a significant reduction in their symptoms within the first few visits.   In extremely severe cases, daily treatments may be warranted for a short time to bring your pain down to manageable levels.

Question 22

Are there any risks or side effects?

Accepted Answer

Possibly. Patients may experience minor muscle pain or soreness after treatment, especially after the first few treatment sessions.   This is not unusual for any type of manual therapy, and symptoms subside as your body adapts to the treatment. Always mention any occurrence of pain to your chiropractor.

Question 23

What if I have already had back surgery?

Accepted Answer

Spinal decompression has successfully treated many patients recovering form back surgery. Whether it’s the same pain but slightly diminished or post-operative pain, we can absolutely help relieve the symptoms.

Question 24

What is the difference between a Disc Bulge and a Disc Herniation?

Accepted Answer

A disc bulge is when a small part of the jelly-like vertebral disc starts to press outwards on the ligaments and nerves surrounding your spine. These may or may not be associated with pain. A Disc herniation begins as a disc bulge, however when it ultimately breaks through the protective ligaments, it is now termed a herniation.   Imagine squishing a jelly donut on the table and watching the jelly ooze out. At first, the pressure built-up from your compressive force causes the donut to bulge slightly and then eventually it breaks the outside layer, allowing the jelly to escape.

Question 25

What is Spinal Decompression Therapy?

Accepted Answer

Spinal Decompression is a non-invasive manual therapy that allows the vertebra, disc, and joints of the spine the ability to “breathe” again. It does this by creating a negative pressure within the spinal canal, decreasing the stress on the discs and gradually allowing them to reabsorb nutrients, oxygen, and water, just like a sponge.   The stressors of our daily lives, gravity, and muscular tension are constantly squeezing our discs causing the sponge to release its contents. Overtime, the discs shrink, they get stiff, the spine can’t bend, and eventually the sponge loses its ability to pump nutrients to the bones of our spine. All of these processes lead to degeneration and decay within our spine, causing stiffness and pain.

Question 26

Natural Remedies Dispensary

Accepted Answer

The benefit of our Natural Dispensary is that you won't have to spend time searching for remedies prescribed for you. We only sell remedies to patients with valid prescriptions from a Naturopathic Doctor in Ontario.   Our Naturopathic Doctors continuously review natural product research and chose the highest quality and most effective products to prescribe to their patients. A common selection of these are kept in stock in the clinic. If there is a rare product that is prescribed for you, we can bring it into the dispensary inventory.    We stock Physica by Aperture Energetics. Physcia products are imported from the US and are only sold to naturopathic patients.   Also in stock are products by NFH, Omega Alpha Pharmaceuticals and SunWarrior.

Question 27

What Testing Is Availalble?

Accepted Answer

Naturopathic Doctors can work in conjunction with other health care providers in order to provide the most effective and comprehensive health care possible to their patients.    Our NDs can send you for certain standard or specialized testing as necessary to get to the bottom of your health concerns. Tests are not covered under OHIP, but may be covered under certain extended health insurance plans or health spending accounts.   Available testing includes: Regular Blood Work, including a Complete Blood Count (CBC), Ferritin, Cholesterol Panel, Fasting Blood Glucose, Hemoglobin A1C, B12, 25-OH Vitamin D and Standard Hormone Tests Thyroid panel: TSH, free T3, free T4, reverse T3, TPO, Anti-Thyroglobulin IgG Food Sensitivity Testing Comprehensive Stool Analysis, with or without Parasitology Small Intestinal Bacterial Overgrowth (SIBO) Breath Test Salivary Hormone Testing for Adrenal Hormones, Female Hormones, or Male Hormones DUTCH Testing (Dried Urine Test for Comprehensive Hormones)

Question 28

Clinical Nutrition

Accepted Answer

Clinical Nutrition involves looking at the relationship between food and health. In Naturopathic Medicine, this means making necessary dietary changes, using nutrient-rich foods and may include nutritional supplementation to promote good health and prevent disease.

Question 29

High Dose Vitamins and BHRT

Accepted Answer

All of our NDs are able to prescribe certain high dose vitamins and give Vitamin B12 shots if necessary. They are also licensed to prescribe Desiccated Thyroid (in patients with hypothyroidism) and certain individualized bio-identical hormones as compounded creams or suppositories.

Question 30

In-Person and Remote Appointments

Accepted Answer

​​​​​​Due to COVID-19, appointments with Naturopathic Doctors must be remote unless deemed clinically necessary by your Naturopathic Doctor.    We are happy to be able to provide remote appointments by phone or Telemedicine (secure video). New patients should book a remote Free 15 Minute Consulation. Your Naturopathic Doctor will briefly discuss your health concern and determine whether a remote or in-person Initial Appointment would be appropriate.

Question 31

Botanical Medicine

Accepted Answer

Botanical medicines consist of plants and various plant substances used in the treatment and prevention of disease. Botanical medicines can be in the form of teas, tinctures, supplements and topical ointments.

Question 32

Acupuncture & Cupping

Accepted Answer

Acupuncture is the ancient Chinese practice of inserting thin solid needles into specific points in the body to promote the harmonious flow of Qi throughout the Meridians and achieve therapeutic effects.   It is used to treat a variety of health conditions from musculoskeletal pain, hormonal imbalances and stress. Cupping, which uses glass or silicone cups to decompress tissues and improve blood flow, can also be used to enhance healing.

Question 33

Homeopathy

Accepted Answer

Homeopathy is a non-toxic therapy using highly diluted amounts of plant, mineral or animal substance to stimulate the body’s inherent ability to heal itself by promoting organ function, detoxification and the elimination of wastes and toxins from the body.

Question 34

Technology Treatment - Impulse IQ Adjusting

Accepted Answer

Just as lasers have replaced scalpels in some surgeries, advanced technology has become available to Chiropractors to assist in delivering Chiropractic adjustments. The Impulse IQ adjusting instrument is controlled by a micro-computer housed within the device. This produces a controlled force that Chiropractors can use to treat different parts of the body.   The computer-assist inside the Impulse IQ gives the Chiropractor feedback about how the problem area is responding in real-time, for a custom tailored treatment. As the adjustment is delivered by the Impulse instrument, the precise amount of spinal motion and its speed are determined by the micro-computer in the device. As the spine rebounds from each thrust, information is fed into the computer. The technology in the device then sets the speed of further thrusts to match how your spine is moving. When the adjustment is accomplished, the machine shuts off.   Chiropractic adjustments with the Impulse adjusting instrument feel like a light tapping sensation on the area that is being treated. In most cases the treatment is painless and after the adjustment many patients feel improved mobility and relief from pain.

Question 35

Hands-On - Traditional Manual Adjustments

Accepted Answer

Spinal manipulation or adjusting the spine is a time proven approach to healing back pain, neck pain and other painful conditions throughout the body. Adjustments gently restore normal motion to what feel like “stuck” joints.  Freeing the joints reduce strain on muscles that are trying to move the joint. Since the spine is so close to your spinal nerves, it also stimulates the nervous system to reduce pain. So a healthy, well functioning spine can benefit your entire body.

Question 36

Technology Treatment - Custom Orthotics

Accepted Answer

Your feet are your foundation. Computerized Gait Scan Analysis is a computerized system for analyzing pressure patterns and weight distribution of the feet. This is an accurate and less subjective system which, when combined with in depth testing of the feet and ankles, pinpoints which patients would benefit from custom orthotics.    Read in-depth details on our Orthotic page.

Question 37

Pregnancy and Post-Partum Treatments

Accepted Answer

Pregnant and post-partum women benefit from chiropractic care. We have years of experience treating women through the challenges of pregnancy and receive referrals from midwives in Peel. We have experience with Webster Technique which is a chiropractic approach to encourage babies to turn into position for delivery.

Question 38

Technology Treatment - Spinal Decompression Therapy

Accepted Answer

You don’t have to suffer.  Spinal Decompression Therapy is the perfect option for disc herniation, disc bulges, disc degeneration, spinal stenosis, sciatica and for patients who cannot tolerate traditional Chiropractic care.   Read in-depth details on our Spinal Decompression Therapy page.

Question 39

Technology Treatment - Laser Therapy

Accepted Answer

Speed healing with light energy.  We use the Bioflex Low Intensity Laser Therapy System. This laser has two effective uses, it speeds healing of acute injury and stimulates healing of lingering chronic conditions. Using the healing power of light energy to stimulate the body's cells, this technology is very effective and is used by professional sports teams. Now it is available to you too!    Read in-depth details on our Laser Therapy page.

Question 40

Home Care - Rehabilitative Exercises

Accepted Answer

Rehabilitative exercises will be recommeded by the Chiropractor as Home Care to support the treatment done in clinic. Rehabilitative exercises are often useful to complete the recovery process after an injury or repetitive strain. Simple exercises targeted to help improve your condition will be prescribed to support any specific weaknesses.  After that, regular general exercise also helps in your recovery.

Question 41

Senior Care

Accepted Answer

We have years of experience treating seniors with extra gentle chiropractic treatment. Seniors who are able to continue to do the things that they enjoy tend to have better quality of life. Dr. Douglas Vlaskamp has been the on-site Chiropractor at Holland Christian Homes for over 15 years.

Question 42

Hands-On - Soft Tissue Therapies

Accepted Answer

The spine does not exist on its own.  Without muscles, we would not be able to move or even stand up! Chiropractic treatment of muscles is crucial to recovering from many strains and injuries. Techniques such as pressure point therapy, myofascial release and stretching may be used to treat you. Each person and condition is unique so your treatment will depend on the circumstances.

Question 43

Are Your Therapists Registered?

Accepted Answer

Yes. All of our massage therapy services are provided by Registered Massage Therapists licensed to treat clients in Ontario.   We follow all regulations regarding client consent to assessment and treatment.

Question 44

Do You Use Scented Lotions?

Accepted Answer

No. We do not use scented products as many clients have allergies.

Question 45

Can I Use My Insurance Benefits?

Accepted Answer

Yes. Since our Massage Therapists are registered, most extended health benefits plans will cover their treatments. Contact your plan provider to see if you require a M.D. referral before you book your massage.

Question 46

Is Massage Therapy Safe During Pregnancy?

Accepted Answer

Yes. In fact, Massage Therapy is often recommended by Medical Doctors as a safe treatment to promote well-being during pregnancy. Relaxation Massage would be the appropriate treatment and not Deep Tissue Massage.

Question 47

Do You Use Scented Lotions?

Accepted Answer

No. We do not use scented products as many clients have allergies to various scents.

Question 48

Are Your Therapists Registered?

Accepted Answer

Yes. All of our massage therapy services are provided by Registered Massage Therapists licensed to treat clients in Ontario.   We follow all regulations regarding client consent to assessment and treatment.

Question 49

Can I Use My Insurance Benefits?

Accepted Answer

Yes. Since our Massage Therapists are registered, most extended health benefits plans will cover their treatments. Contact your plan provider to see if you require a M.D. referral before you book your massage.

Question 50

Will I Be Comfortable During the Massage?

Accepted Answer

Yes. As you get further along in your pregnancy it may be more difficult to get into a comfortable position.  Our hydraulic massage tables make it easy for your therapist to align you in a comfortable position and extra pillows will help to secure you for treatment.

Question 51

What Is The Difference Between Your Orthotics and The Ones From A Store?

Accepted Answer

Custom Orthotic Inserts are personalized for you.   We make fully customized orthotics, while “off the shelf” orthotics from a store are made for an average foot shape and support needs. Our physical examination and computerized Gait Scan analysis help determine the specific support needs your feet. Also, the cast we make of your foot ensures that the orthotic is built to the precise size and shape of your foot.   Custom Orthotic Inserts are usually covered by insurance while "off the shelf" inserts are not.

Question 52

How Long Does A Custom Orthotic Last?

Accepted Answer

That's personal.   The therapeutic life of your orthotic varies and is dependant on how you use them. Most people, even those who are on their feet all day at work, will get 3-5 years out of their pair of orthotics. If you run marathons with your orthotics, they will probably last about 6 months. If your plan covers a new pair every year or two, having a collection of them will make each one last longer… and you won’t have to wonder which shoes you left them in!

Question 53

Why Is The Orthotic Insert Hard and Not Soft?

Accepted Answer

Your foot needs the support.   Most foot, leg and back pain that starts with  the feet is due to improper movement of your feet and ankles. We use a “semi-rigid” orthotic which gives your foot support, but still allows your feet to move through the proper stages of gait. There is usually some cushioning on your orthotic that helps reduce the impact of walking on a hard surface.

Question 54

Does Laser Therapy Hurt?

Accepted Answer

Generally, you won’t feel anything during your laser therapy treatment.   The Bioflex laser uses small amounts of light energy to produce therapeutic results. If you have a lot of inflammation or damage to tissues in the treatment area, you might feel a “pin-pricking” sensation. This is due to the hypersensitivity of the area. Occasionally, you may feel some warmth. As one patient commented, “You don’t feel anything… except better!”

Question 55

Why Hasn’t My Family Doctor Recommended Laser Therapy?

Accepted Answer

Your MD might not be aware of this treatement option.   Although laser therapy treatment has been around for over 50 years, and the Bioflex laser system was designed by a medical doctor, most family doctors are not yet aware of the benefits of laser therapy. You can help them learn by sharing your laser experience with them.

Question 56

Why Don’t I See A Light On During Part Of The Treatment?

Accepted Answer

The light is not in the visible part of the spectrum.   The Bioflex laser uses 3 different wavelengths of light energy. The first is in the red part of the light spectrum. The second is in the near infra-red range, which our eyes are unable to see. The laser probe (the last part of treatment) is a focused beam, also in the infra-red range of the light spectrum.

Question 57

How Frequently Will I Need Acupuncture?

Accepted Answer

The amount of Acupuncture treatment will vary based on what we are treating and how you are responding to the treatment. Your Naturopathic Doctor will make a recommendation at your first treatment and your treatments can be scheduled as needed.

Question 58

Do Acupuncture Needles Cause Bleeding?

Accepted Answer

Acupuncture needles are rounded at the end, not pointed. They are inserted with a quick twirling action the helps the needles slide between your cells. There cab occasionally be a small drop of blood right where the needle went in.

Question 59

Does Acupuncture Hurt?

Accepted Answer

Generally, No. Although, everyone experiences pain differently, so there may be some discomfort with the initial prick of the needle. The sensations will likely change depending on the treatment. Some sensations that have been shared are heat, itchiness, a dull ache, muscle twitching, electrical charge up or down a body part.

Question 60

Is Cupping Safe?

Accepted Answer

Yes. But, your therapist will not recommend cupping for you if they think it would negatively affect your condition. Cupping is not recommended with pregnant or elderly patients.

Question 61

Does Cupping Hurt?

Accepted Answer

You can feel discomfort in parts of the body where there is injury. You can get some “bruising” in the area afterward (you may recall Olympic swimmer Michael Phelps’ highly publicized cupping marks), which usually disappears within a week or so. Most people don’t mind the marks because of the relief they get from the treatment. The marks can be minimized by continuously moving the cups rather than keeping them still.

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